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Table of Contents:
Policies and Support
Satisfaction Guarantee
Here at Champion Shooter's Supply LLC, we want you to be satisfied with every purchase, and we will make every effort to resolve any problem you may have.
Warranties
We offer no warranties or guarantees, expressed or limited, other than those supplied by the manufacturers of the products which we offer for resale. The warranty period and service varies by manufacturer and product. Please contact the respective manufacturer for any warranty information.
Returns and Exchanges
Before contacting us with a request for a return or credit, please review our policies below.
Any item in 'NEW' condition may be returned for exchange or credit within 10 days of the order shipment date. Please contact us by telephone for prompt handling of your request. We will issue a return authorization to ensure proper credit to your account. Additional shipping charges may apply to exchanges. You can return or exchange an item by mail or in our retail store. Certain discounted, closeout, and/or seasonal items may not be returnable. Additional restrictions may apply (see Restrictions below).
Restocking fees: In an effort to keep our prices as low as possible we must charge restocking fees on returned merchandise as ordered. A restocking fee of 20% will apply to all returnable items. Any returned items will be marked as returned and sold below regular price. Fees are required b/c credit card companies charge fees based on the % of the sale and the credit. Also a great deal of time is required to inspect returns and list them. Furthermore must customers are not willing to pay full price for a returned product. Please make sure you know what you are ordering as shipping costs and restocking fees can be expensive.
Return or exchange to a store:
Returning or exchanging your purchase in our retail store is fast and easy. Just bring in your items, the credit card used (if applicable) and the invoice that came with your order. We will credit or refund the value of the merchandise and any taxes you were charged in the original form of payment (excluding shipping and handling charges, unless the wrong item was shipped or it arrived damaged).
Some items purchased online are not sold in our stores. If this is the case, you can either exchange them by mail or return them to our store for a refund.
Returning website purchases by mail:
To return your website purchase by mail, please follow the steps below:
- Write a note or letter containing the following information:
- Name, address, daytime phone number.
- Photocopy of the invoice (keep original for your records). Reimbursement will be in the same method as initial payment. Note: If you do not provide a photocopy of the invoice, a merchandise credit will be issued for the last-marked selling price.
- Let us know if you want to return or exchange the item(s), and the reason why.
- Package the merchandise and letter securely in a quality container.
- Mail the package back, insured mail, to the address below.
Please allow a minimum of 14 days for us to receive and process your return. We will credit or refund the value of the merchandise total and any taxes you were charged (excluding shipping and handling charges). Refunds will be given in the same form of payment. Adjustments to credit cards should appear within two billing cycles.
Please Note:
You must meet certain requirements to return a product.
1)Please keep all packing material and documentation in the event that your equipment has to be serviced or returned.
2)On most new equipment(unless otherwise noted), items may be returned for a refund (minus freight charges) within 10 DAYS of date of delivery, provided the items are returned to us freight pre-paid and AS NEW.
3)No merchandise SHIPPED AS ORDERED may be returned without authorization and there is a 20% restocking fee on returned items. We reserve the right to not accept a return of a used item.
4)Ammunition cannot be returned at all, as we have no control over how it has been stored or handled.
5)Returning firearms: Once a firearm or air gun is fired it is a used gun. Any problems with "accuracy" or "satisfaction" are between you and the manufacturer. Please research your purchases. We do not accept returns for used or fired guns as we do not sell used or fired guns on this site. We have this policy because we do not want customers to buy guns to "try them out" and return them. Obviously if we allowed people to return fired guns there would be nothing to stop people from buying numerous guns just to try them out. We are not a "rent a gun" or "loan a gun" store. Furthermore we cannot accepted returned fired guns as we would have no control over safety, as the person returning it could have done something to the gun to make it unsafe without our knowledge.
NOTE: Certain restrictions may apply. See Restrictions below.
Accepted Payment Types
Champion Shooter's Supply LLC accepts the following payment types:
- Credit Card (Visa, MasterCard)
Sales Tax
Champion Shooter's Supply LLC charges 6.75% sales tax for all orders shipped to Ohio, United States. Orders shipped outside of Ohio do not incur sales tax.
Pricing and Specifications
Merchandise prices and specifications are subject to change without notice.
Typographic, photographic, and/or descriptive errors are subject to correction.
Not all products are available in all areas due to state or local laws.
Shipping and Handling Information
All products are shipped according to the following rates and options: | Amount | Standard | Express | Overnight |
|---|
| Up to $50 | $7.95 | $16.95 | $28.95 | | over $50, up to $75 | $8.95 | $17.95 | $29.95 | | over $75, up to $100 | $9.95 | $18.95 | $30.95 | | over $100, up to $125 | $10.95 | $19.95 | $32.95 | | over $125, up to $200 | $12.95 | $21.95 | $34.95 | | over $200 | $13.95 | $23.95 | $38.95 |
Restrictions
Some of the goods which Champion Shooter's Supply LLC offers for purchase may be restricted by Federal, State, and/or Local law. Champion Shooter's Supply LLC is an authorized dealer of all of the goods it offers for sale, but does not and cannot grant the right or authority to persons to purchase items which may be regulated pursuant to such laws. You must be 21 years of age to purchase any black power guns and associated items, reloading components, crossbows, air guns, blank firing guns, paintball guns, slingshots, knives and other regulated items depending upon the jurisdiction in which you reside. Further, pursuant to 18 U.S.C 922(D) (1)-(9), you can not be under a legal disability to purchase certain restricted items. If you are purchasing any of the aforementioned items, you warrant that you have read this notice and that you are an adult and are not under any legal disability that would preclude you from purchasing, owning possessing or transferring the item or items you are ordering.
WARNING: Due to state law we are unable to ship primers and powder to some cities in the state of New York. New York residents please call Champion Shooter's Supply LLC at 614 855 1603 for further information.
Attention: If ordering from the State of Illinois or if the order is shipping to the state of Illinois the order must be placed by Champion Shooter's Supply LLC. Please contact Champion Shooter's Supply LLC at 614 855 1603.
Black powder Guns:
Warning: Residents of HI, MA, MI, and NJ please check your local laws for restrictions before ordering any black powder firearm.
Ammunition:
Warning: You must be 18 or older to purchase ammunition. All ammunition will be shipped ground FedEx. For safety reasons, we do not accept returns on ammunition. Always make sure you use the correct ammunition for your specific firearm. Check your local laws for any other regulations.
Residents of DE, DC, IL, MA, NY, and OH please check your local laws for restrictions before ordering ammunition.
Powder/Primers/Percussion Caps:
Warning: Residents of Washington, DC and NY, please check your local laws for restrictions before ordering gunpowder products, primers, or percussion caps.
Training Pistols:
Warning: Residents of FL, NJ and NY, please check your local laws for restrictions before ordering any training pistol products.
Paintball Guns:
Warning: Residents of MI, please check your local laws for restrictions before ordering any paintball marker.
Bullets/Shots:
Warning: Residents of Washington, DC, please check your local laws for restrictions before ordering any shot or bullet products.
Air Guns:
Warning: Residents of MI, NY, NJ and IL please check your local laws before ordering any air rifles or air pistols.
Brass Casings:
Warning: Residents of Washington, DC and NY, please check your local laws for restrictions before ordering any primed or unprimed brass products.
Privacy Statement
Champion Shooter's Supply LLC appreciates the privacy concerns raised when you access a web site. We believe in the privacy and security needs of our customers. Therefore, Champion Shooter's Supply LLC has created this Privacy Statement.
- Collection of Information:
- Champion Shooter's Supply LLC collects the domain name of e-mail address (where possible) of visitors to our Web site, the e-mail addresses of those who communicate with us via-email, aggregate information on what pages consumers access or visit and information volunteered by the consumer, such as survey information, requests for information, and/or site registrations. Physical addresses, credit card numbers and expiration dates are needed for orders placed on the site.
We hold our customers' information in the strictest of confidence. We guarantee that at no time will we ever divulge our customers' information to anyone, for any reason. This information includes customer name, address, phone number, e-mail address, and credit card information. Information collected and used by Champion Shooter's Supply LLC is for the ordering, verifying, and shipping of our customers' orders only.
- Cookies:
- Champion Shooter's Supply LLC uses cookies as a means of associating shopping cart and login information with the user. A cookie is a small data file written to a user's hard drive by a web site. The file contains certain information about the user. However, a cookie does not enable a web site to actually determine the identity of any particular user. A cookie cannot read data from your hard drive or cookie files written by any other web site. Most web browsers allow you to elect not to have cookies written to you hard drive by any web site by changing your web browser to either reject all cookies or seek your permission before accepting cookies. Please note that certain portions of our site may not function as intended if cookies are disabled. All cookies used by Champion Shooter's Supply LLC are of type session cookies, which means they are only stored temporarily in your browser's memory while browsing our website. The information will be automatically deleted when you close your browser.
- Log Files:
- Champion Shooter's Supply LLC collects the IP address and HTTP header of each user that accesses the Site. The information that is collected includes page hits, page views, user sessions, browsers used, referring sites and search engines used. This information is gathered for the purpose of allowing Champion Shooter's Supply LLC to maintain the site, analyze trends and gather broad demographic information about all users. IP addresses and HTTP headers are not linked to any personally identifiable information.
- Sharing:
- The functionality within our website is provided by a third party, but all information submitted is used only by Champion Shooter's Supply LLC. We may share customer names and phone numbers to trusted partners to be used on our behalf for limited purposes, such as surveys, to help enhance and improve the shopping experiences and customer service in all of our business channels.
Mere telephone requests will not be honored from any law enforcement agency without some documentation evidencing authorization to receive the information requested. An official request or any request evidencing less than issued Court Order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
- Security:
- Champion Shooter's Supply LLC recognizes the sensitive nature of our users' personal information. The Site utilizes various security measures to protect your personal information, including use of SSL encryption when placing orders. All personally identifiable information is stored securely in an encrypted database. Access to such information is protected by username and password. We guarantee that we will do everything in our power to protect all information submitted by our customers.
- Opportunity to Opt-Out:
- Users of the Site have the opportunity to elect to "opt-out" of having their information used for purposes not directly related to operation of the Site. This election may be made at the time that we ask a user for information. If you decide that you would like to have your information removed from our database so that future promotional materials are not directed to you, you may do so by sending an e-mail or contacting us at the address below.
- Links:
- This Site contains links to other web sites. Champion Shooter's Supply LLC has not reviewed the privacy policies of the web sites linked to or from this Site and is not responsible for the privacy policies, use of personal information, or content of such linked web sites.
- Notice of Changes:
- Champion Shooter's Supply LLC may, from time to time, change this Privacy Statement. When such changes are made, they will be posted on the Site. If Champion Shooter's Supply LLC decides to change the use of personally identifiable information from that which is stated in this Privacy Statement, Champion Shooter's Supply LLC will notify users of the Site by e-mail and provide such users with a choice as to whether they want their personal information used in such a manner.
- Contacting the Site:
- If you have any questions about this Site or this Privacy Statement, please contact Champion Shooter's Supply LLC at the address below.
Champion Shooter's Supply LLC
P.O. Box 303
42 North High St
New Albany, OH 43054
Phone: 614 855 1603
Fax: 614 855 1209
Sales@championshooters.com
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